Thank you for filling out our account recovery form. We know that losing access to your account can be frustrating. We want to help! At Google, we take your privacy and security very seriously. We're committed to returning accounts only when we're sure that we're giving them back to their owners. Unfortunately, based on the information you provided, we were unable to verify that you own herfriand@gmail.com. To ensure that we're not compromising the security of this account, we can't yet return it to you. Can you provide additional information to verify that you own this account? - If so, please visit our account recovery form and submit another request, sharing as much accurate information as possible. (If you're unsure about specific dates, that's okay; give your best guess.)
- If not, and if you'd like to create a new account, please visit our New Accounts page.
Because Google doesn't ask for much personal information when you sign up for an account, we don't have many ways to verify that you own an account. To confirm that you're the real owner, we need specific details during the recovery process. We can't accept identification documents as a proof of ownership because we don't consider that a secure method. If you'd like more information on these policies, please see "Recovering your account" on our Help Center. We apologize for any inconvenience. We appreciate your cooperation and understanding! |
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